Boss or Babysitter? Uncommon solutions to common people problems
Leaders shouldn’t have to babysit team members, but many of us end up doing just that at some point. When we trust employees to act on their own, they often don't do what we need them to do. When we micro-manage them, they don't perform to their potential and everyone is miserable. We get burned either way. The ticket out of "The Baby Sitters Club" is surprisingly simple, yet nearly always overlooked.
Peter Melby, CEO of Greystone Technology, shares stories and experiences outlining the journey to deeply successful culture in an MSP with over 100 team members. He'll share a simple, proven methodology for organizations at any stage to communicate effectively with team members and avoid the people problems that all successful IT teams must overcome.