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$599 General Pass



Shael Risman
PACE Technical Services

How Leadership & Culture Will Supercharge Your MSP Results

Track: Business Operations

Tools, process, and training are all key elements of building a service business. However, leadership and culture are the driving factors behind high performing MSPs. Leadership does not come naturally to most people; it is learned skilled. In this session, Shael Risman, CEO of Pace Technical Services, will share the story of how he realized that he “sucked” at leadership and how he came to eventually use culture and leadership to transform his MSP results.