PACE Technical Services
How Leadership & Culture Will Supercharge Your MSP Results
Track: Business Operations
Tools, process, and training are all key elements of building a service business. However, leadership and culture are the driving factors behind high performing MSPs. Leadership does not come naturally to most people; it is learned skilled. In this session, Shael Risman, CEO of Pace Technical Services, will share the story of how he realized that he “sucked” at leadership and how he came to eventually use culture and leadership to transform his MSP results.