FAQ's

Frequently asked questions

Know Before You Go

Is there a Mobile app?

Download the app by searching for "DattoCon22 Washington D.C." in the Apple App Store or in Google Play. Access to the app will be available starting on Saturday, September 10.

When and where is Full Conference registration?

Full Conference attendees (not enrolled in Bootcamps) will be able to register starting at 11:00 AM on Sunday September 11 on the L Street Bridge in the Walter E. Washington Convention Center.

What is there to do Monday evening?

Join us in the Vendor Hall from 6:00 PM - 8:00 PM on Monday, September 12, giving you more time to network with your peers, Datto experts and our vendor sponsors. Later that evening, join the MSP Community Block Party. You can register to join some of your favorite vendors and MSP peers at Nationals Park to celebrate another great year in the channel.

Do I need to sign up for breakout sessions on Monday and Tuesday?

No, the only sessions that require pre-registration are the Bootcamp sessions. All other sessions on Tuesday and Wednesday are an open seating basis. Please keep this in mind for the Peer Forum sessions especially, as they have limited seating.

Which events may paid guests attend?

If you have purchased a Guest Pass, you can pick this up at registration. Guest Pass access includes the Sunday evening Welcome Reception and the Tuesday evening Elements Party. The Guest Pass does not include keynotes, general sessions, breakouts, breakfast or lunch during conference hours and is not intended for colleagues.

What is included in the cost of my Full Conference Pass registration?

The DattoCon22 Full Conference Pass includes:

  • Access to all networking and content sessions on Monday & Tuesday
  • Sunday Welcome Reception & Tuesday Elements Part

It does not include:

  • Pre-Day Training (this pass is an additional fee)
  • Travel and accommodation
Are pre-day boot camps included in my Full Conference Pass registration? How do I add a boot camp to my registration?

Pre-day bootcamps are not included in your Conference Pass registration and incur an additional fee of $399. You can add a bootcamp pass during the registration process, or by modifying your existing registration.

How do I purchase multiple passes for group?

You can purchase multiple passes during registration by selecting "add a colleague" after the primary registrant has entered all of their information and agreed to the T&Cs. When you register as a group, every additional attendee after the first three will only cost $299 per pass.

Where do I find my registration confirmation? Do I need to bring printed confirmation to conference?

You will receive a confirmation email from dattocon@datto.com once you have registered. This will include a downloadable copy of the invoice. You will not need to bring printed confirmation to the event, but please save this email in case you need the confirmation number to modify your registration at a later stage.

Do I need to pre-register for the breakout tracks on Monday and Tuesday?

No, you do not need to pre-register for breakout tracks and you can move between tracks

Is there an additional fee for vendor Pre-days on Sunday?

No, there is no additonal fee.

Do I need to pre-register for vendor Pre-days on Sunday?

No, vendor Pre-days will be accessible on a first come basis.

Can I bring my spouse/guest?

Yes. Please purchase a guest pass ($199), which includes access to the Sunday Welcome Reception and Tuesday Elements Party only. Add a guest pass during the initial registration process. Or, if you are already registered, please log in and modify your registration using your email and confirmation number.

Registration Modification & Cancellations

How do I modify my registration?

To modify your registration, select "already registered" on the registration page and login with the email address you registered with, plus the confirmation number you received (check emails from dattocon@datto.com). From here, you can modify your registration.

What is the cancellation policy?

Cancellation requests must be received by Datto prior to July 15, 2022 to receive a full (100%) refund. Cancellation requests received by Datto between July 16, 2022 and August 12, 2022 will receive a 50% refund. No refunds will be given after August 13, 2022. All cancellation requests must be made in writing to dattocon@datto.com

Can I transfer my registration to another individual if I can no longer attend? How do I do this?

Yes, however it can only be transferred to an individual at the same company. If you wish to substitute a registrant, please email dattocon@datto.com with the updated name and email address. The new registrant will need to update their emergency contact details and dietary requirements. To do this they can select "modify my registration" and log in using the new email address and initial confirmation number.

Travel, Accommodation & Meals

Is there a Mobile app?

Download the app by searching for "DattoCon22 Washington D.C." in the Apple App Store or in Google Play. Access to the app will be available starting on Saturday, September 10.

Is hotel accommodation included in my Full Conference Pass?

No. You can book Datto preferential rates at nearby hotels from the Accommodations page

When should I arrive and depart from DattoCon22?

If you are attending a pre-day bootcamp (additional fee) we advise arriving on Saturday, September 10. Otherwise, please plan to arrive on Sunday, September 11 to enjoy the Welcome Reception starting at 6:00 pm.

We advise departing on Wednesday, September 14 as you don't want to miss the Tuesday night Elements party.

Are meals included in my Full Conference Pass?

Breakfast, lunch and coffee breaks are included during the conference on Monday, September 12 and Tuesday, September 13. On Sunday September 11, the Welcome Reception will include light appetizers and the Elements Party on Tuesday September 12 includes food & drink.

Is there a dress code for the conference, the Welcome Reception and the Elements Party?

There is no dress code for the conference or networking events, but we suggest business casual.

Will the conference sessions be available in any other languages?

All sessions and content will be in English only.

Sponsors

How do I exhibit at DattoCon22? Who should I contact?

For information on sponsorship opportunities, reach out to sponsors@datto.com

My question is not listed here, whom do I contact?

Please contact dattocon@datto.com for further assistance