John Tippett is the Chief Operating Officer at Cytracom, a leading provider of enterprise-grade voice, network and security solutions delivered exclusively through managed service providers (MSPs).
John is an MSP industry veteran with unique expertise in go-to-market strategy, customer experience, operations and product management. As Cytracom’s COO, he is responsible for translating the company’s vision into action by scaling its operating model across all teams while furthering the company’s mission to “Connect the Modern Workforce.”
A long-standing member of the Computing Technology Industry Association (CompTIA), John served as chair of the Managed Services Community and is a member of the Champions Program. He was awarded inaugural CompTIA Member of the Year in 2016, which recognizes a single member each year who demonstrates outstanding service to the organization and the IT industry.
John has more than 25 years of experience in the technology industry and MSP community. He most recently served as Vice President at Datto (MSP) where he launched Datto Networking globally into the IT channel after the company acquired Open Mesh.
Prior to Datto, he was Vice President of New Markets at SnapAV. In this role, he focused on the distinct product and distribution needs of IT solution providers and led expansion into the IT channel. Before joining the vendor community, he founded and grew a managed services practice, as well as a low voltage security and home automation business.