OnPage’s award-winning incident alert management system for MSP professionals provides the industry’s only ALERT-UNTIL-READ notification capabilities. Built around the incident resolution lifecycle, OnPage helps MSPs and their clients get the most out of their digital investments, ensuring that sensors, monitoring systems and people have a reliable way to escalate critical alerts to the right person immediately.
OnPage’s escalation, redundancy and scheduling features ensure that a critical message is never missed. Infinitely more reliable and secure than emails, text messages and phone calls, OnPage shrinks incident resolution time by automating the notification process, reducing human errors and streamlining operations. As part of IT service management, the solution tracks alert delivery, ticket status and responses, delivering complete audit trail reporting during and after each incident. OnPage is fully integrated with Datto’s Autotask and comparable systems, allowing teams to initiate and manage alerts and escalation policies from ticketing and PSA platforms.
MSPs rely on OnPage to streamline operations, keep their teams motivated, reduce costs and add new revenue streams to grow their businesses.
For more information, visit www.onpage.com or contact the company at email@example.com or at (781) 916-0040.